Yelp for Business Setup Guide
Yelp is the #2 most important platform after Google. When customers search for "best [category] in [city]", Yelp heavily influences AI platforms like ChatGPT, Claude, and Perplexity. Yelp reviews are considered highly trustworthy by AI.
Open Yelp for BusinessBefore you start
- Business email
- Business phone
- Business address
- Photos
Why it matters
- Appear in Yelp search results and category searches
- AI platforms trust Yelp reviews highly
- Direct customer messaging
- Display photos and menus
- Respond to reviews
- Track visitor analytics
Guided setup
Step 1: Search and Claim Your Business
Yelp likely already has a listing for you. Search for your business and claim it.
Expected result: Yelp will find your existing listing or let you create a new one.
- Creating duplicate listing instead of claiming existing one
- Most businesses already have a Yelp page created by customers - always search first
Step 2: Verify Your Business
Yelp will call your business phone number to verify ownership.
Expected result: You'll receive an automated call with a verification code.
- Answer the phone! Yelp calls immediately after you submit.
Step 3: Complete Your Profile
Fill out all sections: hours, description, specialties, payment methods.
Expected result: Your profile shows as "Complete" with a blue checkmark.
- Add lots of specific keywords - "vegan options", "outdoor seating", "reservations accepted"
Step 4: Upload Photos
Add at least 10 photos: food, interior, exterior, menu, team.
Expected result: Your listing has a full photo gallery that customers can browse.
- Use clear, current photos that help customers evaluate your business