Frequently Asked Questions

A business identity, operations, commerce, intelligence and agent platform. Your free business presence is the starting point; visibility is one module.

No. Review your MiddleVerse business presence alongside your existing site and keep legitimate categories, scoped attributes, services and contact facts accurate.

Identity verification, ownership claim, operating status and profile completeness are separate. OPEN, TEMPORARILY CLOSED, PERMANENTLY CLOSED and UNKNOWN describe operating status; UNKNOWN is not OPEN. Verified closed businesses retain their identity history without active booking or recommendations.

Path A links the business email to its website domain, or exactly matches an available official-record email, with credible matching business presence and no unresolved material identity contradiction. Third-party presence may qualify. Free official records are optional supporting evidence, not a universal gate. DNS, MX and HTTP checks do not prove mailbox control; Firecrawl is optional enrichment. Path B uses the existing approved independent web, email and phone evidence rules. An inconclusive check does not authorize an automatic paid phone fallback. Provider errors, timeouts and missing coverage are not proof that a business is absent or closed.

Claiming starts with the owner finding the existing listing and initiating its claim. Authenticated or magic-link email-control proof must also have qualifying business linkage; a domain match or successful sign-in alone does not prove ownership of every business. Approved alternative ownership-proof routes remain available.

Review and manage your business presence and relevant facts, use your populated dashboard and receive a monthly basic report. Eligible claimed, explicitly OPEN businesses with usable email can receive email booking requests.

Verified unclaimed businesses are eligible for quarterly outreach inviting them to claim. Outreach requires recipient checks and delivery integrity approval; it is not a new paid scan or a claimed-owner report.

No. Free booking is email only and requires merchant confirmation. UNKNOWN and closed businesses are not eligible; live confirmation requires actual working integration and inventory.

Which planned checks were actually attempted, their exact queries, dates, providers, findings, coverage and evidence. Not included, not checked, unavailable and insufficient evidence are separate states—not fake negative findings.

Review the supported self-service instructions. A paid or automated correction is offered only when your current entitlement and a working connected handler support it. An upgrade preview is not an executed finding.

Claimed free businesses: monthly basic reports. Verified unclaimed businesses: quarterly claim outreach. Enterprise: daily reports. Paid scope and selected scans follow current entitlements; delivery is subject to recipient and reporting-integrity controls.

Current plan scope is loading; no default price is substituted.

No. Checkout uses the selected interval and its authorized database price. Missing annual pricing is not filled with an invented discount. Existing purchased entitlements and historical plan lineage are preserved.

No. Open your available reports in your MiddleVerse workspace. Review the completed checks, their original dates and useful next steps; requesting a fresh check is a separate action within your account allowance.

No. A provider name or SDK is not a working connection. Supported action, entitlement, authorization and configuration must all agree; planned capabilities are labeled separately.

Review legitimate property and room-specific amenities, stay facts, policies, contact information and category attributes. Keep room-level facts separate from property-level facts; unknown amenities are not invented.

No. Eligible verified, OPEN businesses with cleared merchant email can receive requests before or after claiming; the merchant confirms each request. Free profile facts do not provide live room inventory, instant confirmation or a property-management system.

Review cuisine, service style, hours, contact information and legitimate menu or dietary facts. A published menu fact is not an activated ordering, payment or POS integration.

No. Eligible verified, OPEN businesses with cleared merchant email review and confirm requests themselves, whether claimed or unclaimed. Paid or live functions need both the applicable entitlement and working configuration.

Start with accurate services, hours, location and contact information. Claim your MiddleVerse listing free, review the details and use your available business checks to see what supported sources returned. Correct specific information problems at their source. MiddleVerse makes your listing readable to customers and connected apps; it cannot guarantee Google rankings or AI recommendations.

SEO concerns how people find you in search engines. AEO concerns how answer-based tools describe or mention your business. Both benefit from useful, accurate information, but neither structured data nor a MiddleVerse listing guarantees a recommendation. Review the actual questions and results rather than treating either label as a promised outcome.

Missing referrals can have several causes. Review measured traffic, exact queries, indexing, identity matches and coverage before drawing a conclusion. Structured facts can help describe your business, but missing schema alone does not establish why an assistant omitted it.

A traffic change does not prove an AI-related cause. Check dates, tracking configuration, seasonality, referral sources and retained search observations. An observed omission is specific to its query and time.

The answer can vary with the question, location, source and date. Compare businesses returned for the same category and location, then review any supported differences in their information and yours. A report shows what was observed; it does not establish why an AI system chose a competitor or promise that a particular edit will change its answer.

Assistants can use websites, directories, search results and other available sources, depending on the product and question. Their selection methods are not fully visible. Keep your business information clear and compare the actual returned answers; a complete profile is useful information, not a ranking guarantee.

Yes — they serve different discovery channels. SEO targets traditional web search; AEO targets AI assistants. The good news is they overlap: structured data, authoritative content, and complete business information help both. Think of AEO as an extension of SEO, not a replacement for it.

Start with platforms relevant to your customers and supported by your current check plan. Providers, routed models and consumer platforms are distinct; the report identifies actual execution and coverage rather than assuming every platform was tested.

Try a question such as "What are the top 10 [business category] in [city, state]?" without adding your business name. Record the answer and date. MiddleVerse reports retain the questions and completed results in their included scope. One omission is not proof that your business is absent everywhere; a named lookup checks identity, not category discovery.

First check the exact question, location and returned businesses. Then look for actual information conflicts, missing relevant details or a wrong business match. A failed or incomplete check cannot answer this question, and missing structured data alone does not explain an omission.

Implementation time depends on the work your business needs. AI platforms control their own crawling, indexing, and recommendation systems, so no fixed visibility date can be promised. Continue monitoring each platform after your business information is updated.

Yes. Different systems and queries can produce different results. Compare the exact provider, query, date and matched entity; one result is not proof of all-platform presence or absence.

Find and claim your business listing free. Confirm ownership, review your website-derived draft where available, and correct your name, email, website, location, hours and services. Open your available report to review completed external checks and choose a specific next step.

Review a report comparison showing your business value beside the observed source value and date. Update your MiddleVerse listing and correct the original directory or website where needed. Some connected correction tools require a plan and provider setup; editing MiddleVerse does not automatically update Google or every directory.

Use the schedule and additional-check options shown for your account. Enterprise daily reporting requires current daily measurements; other plans have their own included scope, and eligible additional reports can use credits. Compare like-for-like questions and dates instead of treating an old observation as a new check.

Connected assistants and apps can send a message through MiddleVerse to an eligible business email. Customers can ask a question, describe work for a quote or request a booking. A quote request is a message, not an automatic estimate. You respond using the customer contact details included in the email and confirm any booking yourself. Not every consumer AI assistant is connected.

You can keep that system. Eligible verified, OPEN businesses with an approved merchant email can receive free email booking requests before or after claiming. Check your own availability and confirm directly with the customer. A live calendar is not required to receive a request; live scheduling needs a supported, configured connection and the relevant entitlement.

Eligible email requests through MiddleVerse are free, without a commission from MiddleVerse. You and the customer agree the arrangement directly. Connected calendar, payment and other tools have their own plan and setup requirements; a free email request does not include a payment or instant reservation.

Give customers accurate services, hours, location or service area, contact details, and relevant policies or restrictions. Include only amenities and offers you actually provide. These details help someone judge whether you fit their needs; they do not guarantee a recommendation or imply live availability.

No new booking system is required for eligible email requests. For live availability or a transactional booking, the relevant calendar or booking provider must be supported and configured, and your plan must include that capability. Review the actual action available on your listing.

A separate website is not required to have a MiddleVerse listing. Review the business information available from legitimate sources and complete ownership checks before editing it. A website can supply useful facts, but its existence alone proves neither ownership nor external search visibility.

No. Keep accurate business details in your listing, help customers and connected apps understand your services, and receive eligible email requests free. Reports show completed search checks and information differences so you can decide what to improve. Additional customer and operating tools depend on your plan and setup.

Customers can browse public business information, while connected apps can use supported API and MCP discovery and request actions. Eligible email requests do not require claiming. Owners prove control to edit and manage their listings. Calendars, checkout and distribution have separate eligibility and connection requirements; a listed integration is not proof it is active for your business.

Start with your listing, ownership controls, eligible email requests and the checks and reports available to your account. Your dashboard shows enabled tools and connection requirements. A preview or plan description is not an activated calendar, payment or operating module, and a check that has not completed is not a finding.

MiddleVerse connects the facts on your listing to customer requests and reports about what checked sources say. You can review your details, see observed competitors and choose practical corrections without treating a score as the whole product. Compare the current included tools and requirements rather than assuming any provider guarantees demand.

MiddleVerse does not charge a percentage of your sales. Claiming, updating your listing and eligible email requests are free. Optional paid plans and services use the terms shown in the current catalog; payment processing or third-party services can have their own charges.

Start with the free listing and available initial check. The pricing page shows current plans and their included coverage, reporting and services. Extra checks or help depend on your existing entitlement and the displayed authorization—not a separate price promise in this FAQ.

Make it clear what you do, where you work and how to reach you. Review relevant category and location searches, correct actual information problems and enable eligible request options. Track inquiries separately from completed sales or reservations. MiddleVerse provides information and contact paths; it does not guarantee a number of leads.

No. Claiming gives you control of your MiddleVerse listing. Use source comparisons to identify what needs review elsewhere. Where connected correction or distribution help is supported, your plan and provider setup determine the available action. Submission does not by itself prove another platform accepted or published a change.

Yes. Review your facts, correct your original listings and website, and use dated comparisons to check progress. MiddleVerse reports give you findings and practical next steps. Optional help should relate to those findings and be included in your plan or clearly offered separately.

Yes. Authorized claiming, listing updates and eligible email requests are free. Your account shows its available report scope and schedule. Plan-included scheduled checks and optional credit-funded reports are separate; a report email does not by itself mean a fresh check ran.

Review the business details and external checks actually completed in your free scope, with their dates and practical next steps. Website information is a draft baseline, not proof of external discovery. Unrun or failed checks are explained as gaps, not negative findings; additional scope depends on your account.

It measures whether your business is present where it should be for its legitimate categories, and whether the information there is complete and correct.

It shows whether your business appeared in the recorded general Top 10 category and location questions, and its observed rank where returned. Paid attribute-qualified questions add to general checks rather than replace them. Reports keep exact questions, dates, ranks and the applicable scoring method separate.

No. Your plan’s scheduled scans are included separately from flexible AI credits.

Credits fund eligible additional work. Your dashboard shows the applicable action, scope and credit cost before authorization; scheduled plan-included checks are separate. No default price or allowance is substituted when current configuration is unavailable.

Where your account supports credit purchases, use the current dashboard purchase options and confirmation. This FAQ does not define a separate credit-price catalog.

Available additional test options and their prices depend on current configuration and your entitlement. Review the current action and authorization screen; an absent price is not permission to charge.

Help establishing or correcting presence on an applicable platform, only where the current plan and connected capability support it. Included setup allowances come from the current plan catalog, not a separate FAQ list.

No. Reports show the results observed for the searches and platforms tested. Rankings and AI answers can change.

No. A business can have a listing without appearing in the Top 10 of a particular answer. A named lookup, a general search appearance and an observed rank are different findings. An unavailable check cannot establish absence.

The check did not produce enough reliable evidence to determine the result. It is not counted as an observed search failure.

No. A verified, OPEN Own It business can receive email booking requests whether claimed or unclaimed after recipient clearance. Live availability and confirmed bookings require the appropriate configured capability.

No. You can review and publish your MiddleVerse business profile. Integrating with an external website is a separate choice.

MiddleVerse reports help you review changes in business information, completed search checks and observed competitors, then identify what to address next. Access and depth depend on your plan.

Where supported, MiddleVerse connects discovery, interactions, leads, bookings, and purchases. It distinguishes directly observed activity from correlation and unknown attribution.